Mission and ambitions
Mission
Delta Lloyd Group is an open financial services provider working on a secure future for and with all its stakeholders, based on integrity and sound entrepreneurship.
Ambitions
Thanks to its strong brands, good product range and focus on distribution power, Delta Lloyd Group wants to grow its share in the Dutch and Belgian markets. The Group’s solid financial position underpins these ambitions, with a solid focus on long-term goals and advanced risk management.
Delta Lloyd Group's goal is to be recognised as the most reliable and reputable insurer and financial services provider in its key markets, offering customers security through risk insurance, income protection and wealth creation. In the medium term Delta Lloyd Group aims to become one of the three largest insurance companies in the Dutch market and one of the top five in the Belgian market.
Delta Lloyd Group's strategy to achieve these aims emphasises leveraging its broad distribution platform, strong brand and varied product offering. The aim involves increasing market share, continuously trying to improve cost efficiency and enhance profitability, while using its strong financial position to take advantage of acquisition opportunities as they arise. Clear and specific financial targets have been set to help the Group quantify its progress. Delta Lloyd Group believes that the strategy will be successful in enhancing shareholder value and enabling the Group to deliver long-term benefits to all stakeholders: customers, shareholders, distribution partners, employees, suppliers and the community at large.
Delta Lloyd Group's goal is to be recognised as the most reliable and reputable insurer and financial services provider in its key markets, offering customers security through risk insurance, income protection and wealth creation. In the medium term Delta Lloyd Group aims to become one of the three largest insurance companies in the Dutch market and one of the top five in the Belgian market.
Delta Lloyd Group's strategy to achieve these aims emphasises leveraging its broad distribution platform, strong brand and varied product offering. The aim involves increasing market share, continuously trying to improve cost efficiency and enhance profitability, while using its strong financial position to take advantage of acquisition opportunities as they arise. Clear and specific financial targets have been set to help the Group quantify its progress. Delta Lloyd Group believes that the strategy will be successful in enhancing shareholder value and enabling the Group to deliver long-term benefits to all stakeholders: customers, shareholders, distribution partners, employees, suppliers and the community at large.
Targets
To steer its operations, Delta Lloyd Group has defined management targets.
| Management objectives | |
| Life | Margin on new business; Total Life: 2% (with targets differentiated for each product and market) |
| General | - COR of 98% or better by the cycle |
| Efficiency | - € 125 million cost savings in 2009; - € 50 million cost savings in 2010 |
| Shareholder return | - Return on equity: 10%; - Dividend pay-out ratio of 40-45% of net operating result |
| Capitalisation | - Statutory solvency of at least 175% for the most important insurance divisions; - Capital levels consistent with an S&P rating of AA for the most important divisions |