Products and services with social relevance
Delta Lloyd Group’s corporate social responsibility springs from its core activities. The products and services of Delta Lloyd Group have a high degree of social relevance. Life insurance, pension accrual, general insurance, health insurance, savings, investing and mortgages: all these types of insurance affect the lives of customers, and are also closely related to social and political developments. It is therefore essential for Delta Lloyd to have a highly developed sense of its own responsibility.
Life insurance
Four years ago, Delta Lloyd launched the investment and insurance product Financial Freedom Plan, one of its specific features being clear and simple pricing. A new element was that the intermediary’s front-end fee was restricted to a certain percentage.
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General insurance
In 2006, Delta Lloyd General launched the Direct SchadeHerstel concept. Policies with this repair-in-kind option were initially offered for home insurance. Since 2007 this service has been extended from plate glass (dwellings), car windscreens, contents repair and replacement to include structural repairs to buildings, for example after fire damage.
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Health insurance
In August 2006, Delta Lloyd Germany launched its PflegeSchutz insurance scheme. PflegeSchutz is unique in the area of health insurance in that it targets an ageing population. It caters for policyholders up to the age of 80, providing full medical cover without higher deductibles.
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