Guidelines

The governance model and the related policy framework established by the Executive Board are key building blocks of Delta Lloyd Group's corporate governance.

The Group has defined and recorded the objectives and frameworks of authority and responsibility that the business units are required to pursue and adhere to for a wide variety of policy fields. All policy documents are electronically accessible and are updated periodically.  

Corporate Governance Code

As a listed company, Delta Lloyd Group is committed to complying wherever possible with the recommendations of the Dutch Corporate Governance Code. The Group believes its stakeholders stand to benefit from the transparency required by the Code. Delta Lloyd Group will also follow the corporate governance recommendations in its capacity as an institutional investor. Click here to see the differences between the Dutch Corporate Governance Code and corporate governance at Delta Lloyd Group.

In accordance with the corporate governance code, Delta Lloyd must present on this website all information that is relevant to the shareholders which it is statutorily obliged to disclose or file. All relevant information that has been filed by Delta Lloyd at the Chamber of Commerce is available via this link

Code of Conducts 

The financial sector has introduced various codes of conduct in recent years. The Code of Conduct for Insurers (Gedragscode Verzekeraars) and the Code of Conduct for the Processing of Personal Data by Financial Institutions (Gedragscode Verwerking Persoonsgegevens Financiële Instellingen) set out rules that the whole sector has to comply with. These rules play an important role in Delta Lloyd Group's policy. Delta Lloyd Group has also drawn up an internal Code of Conduct to safeguard the integrity of its business operations.

Solvency II

Solvency II is the updated set of regulatory requirements for insurance firms that operate in the European Union. Solvency II is based on economic principles for the measurement of assets and liabilities. The preparations that insurers are required to make for Solvency II are far-reaching and wide-ranging, but Delta Lloyd Group endorses the principles underlying the new framework. Delta Lloyd Group has opted to report the required solvency from 2016 on the basis of an internal model. This is the model that Delta Lloyd Group already uses to calculate its economic capital for internal purposes.

Whistleblower Policy

The Executive Board and the Central Works Council approved the Delta Lloyd Group Whistleblower Policy in october 2009. Delta Lloyd Group expects all its staff to comply at all times with internal and external regulations and legislation. Employees have the right and the responsibility to report any suspicions of malpractice of a general, operational and/or financial nature. The whistleblower policy documents the manner in which malpractice or suspicions thereof must be reported and handled, guaranteeing anonymity and confidentiality wherever possible. The whistleblower policy is applicable to all divisions and group members of Delta Lloyd Group.
 

Insider Trading Regulations

Delta Lloyd Group has rules for dealing with price-sensitive information and for private portfolio investment transactions by staff. Employees with regular access to confidential information are governed by stricter rules as laid down in the Insider Trading Regulations. These regulations are applicable to the members of the Supervisory Board and the Executive Board and to over 650 employees in the Netherlands. Insiders outside the Netherlands are subject to local laws and regulations.

Communications with shareholders

Delta Lloyd Group values the dialogue with its shareholders through the annual general meeting, analist meetings, roadshows and press conferences.

Non-public material information

Information in these meetings will be limited to previously disclosed material information. Material non-public information will not be provided during such meetings.

Should an inadvertent disclosure of non-public material information occur or a knowing disclosure of non-public material occur, Delta Lloyd Group will make such information public as soon as possible. In addition, the Delta Lloyd Group representatives will explicitly advise the recipients of the material, non-public nature of the information and get their expressed agreement in writing to keep the information confidential and to avoid trading on such information until Delta Lloyd Group has the opportunity to make prompt and broadly disseminated disclosure of the information.

Presentations

Any information presented during roadshows will be published on this website, in the presentations section.

US Patriot Act and General Statement

Pursuant to the US Patriot Act and final rules issued by the US Department of the Treasury, a US bank or a US broker-dealer in securities (a 'Covered Financial Institution') is required to obtain certain information from any 'Foreign Bank' that maintains a correspondent account with it.

As permitted by the final rules, Delta Lloyd Bank N.V. (Delta Lloyd Bank) has prepared a Delta Lloyd Bank US Patriot Act Certification for use by any financial institution that believes it requires a Patriot Act Certification from a Delta Lloyd Bank entity. See the General Statement. If you have any questions with regard to this Certification, please advice us by e-mailing us at louwrens_abercrombie@dlbank.nl.

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