In the past, corporate social responsibility (CSR) was often seen as a separate issue that had no direct bearing on a company's actual business operations.
CSR efforts were typically focused on such issues as energy and paper consumption, good employment practices (formerly the social annual report) and community activities. Meanwhile, Delta Lloyd Group has come to the conviction that this approach is too narrow. To reflect our broader vision, we now use the term 'sustainability' and have integrated the sustainability report with the financial annual report 2012.
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